Take your business to the next level
Simple and intuitive interface
Define call flows and campaigns with just a few clicks, and easily obtain detailed historical and real-time reports.
Use your own Telephone Exchange
We connect to your phone system as a remote extension, so you can take advantage of your existing infrastructure.
Full of features
Everything you need to easily define campaigns, interact with your customers, and gain insights for your business.
Created with security in mind
Log in with SSO, end-to-end encrypted calls, secure data centers, and much more.
Outbound calling campaigns easier than ever with SIP Caller
Why should I use SIP Caller
SIP Caller is different from other dialers. You don't need to change your current phone system to enjoy all the features we offer. SIP Caller connects to your Phone System as a remote extension and makes calls using your own phone lines.
Take advantage of your existing phone system - Phone System 3CX, FreePBX, Yeastar among others
Predictive Dialer or Power Dialer, you choose.
Unmatched features that you won't find in any other downloader.
Define your campaigns in just a few clicks.
Advantages of SIP Caller
SIP Caller offers a lot of features that you can easily enable in just a few minutes. You only need to configure the connection details for the extension that will be used in your phone system, and SIP Caller will be ready to start making calls. Some advantages of SIP Caller:
Call using your own phone lines. Your customers will see your phone number as the caller's number. If they miss your call and decide to return it, they will contact you directly.
Performs different actions depending on whether the call is answered by an answering machine or by a person.
Easily define what to do with the call. You can play a message, request DTMF digits, or transfer the call to a queue in your phone system for further processing. Your agents can handle calls initiated by SIP Caller at the point in the call flow that you decide.
Monitor your campaigns
Understanding the progress of your campaigns is vital for your business. With SIP Caller, you have all the information you need at your fingertips:
Real-time campaign progress, including the percentage of contacts made, the call answer rate, the number of successful and failed calls, the retries to be made, and the pending calls.
The number of successful and failed calls in the last 24 hours.
Historical reports, with details call by call, indicating the date and time of the call, the number dialed, the result of the call, and the options selected by the customer, if any.
We make it easy
Creating outbound call campaigns has never been easier! With SIP Caller, you can create a campaign in 3 simple steps:
Upload the numbers to call.
Define the call flow using predefined templates, or our visual designer.
Set up the connection to your telephone exchange.
Use your own Telephone Exchange
Do you love your phone system but lack good outbound calling capabilities? Don't worry, SIP Caller is here to the rescue! We connect to your phone system as a remote extension, so you can take advantage of your existing infrastructure. Outbound calls will be generated using your existing phone lines, so your customers will see your number as the caller.
Additionally, there is no need to install any software, as we connect to your phone system from the cloud using standard SIP and RTP protocols, through a secure TLS connection.
Make up to 256 simultaneous calls and connect to up to 5 different phone systems to easily manage businesses with multiple branches.
Campaign creation simplified!
Once you have set up the link to your phone system and defined the call flows you want to use, creating a campaign becomes a very simple task:
Choose between Predictive Dialer mode and Power Dialer mode.
Select the extension you want to use on your phone system.
Define the dates and operating hours, as well as the holidays. SIP Caller will only make calls during the time periods when the campaign is active.
Easily define your call flows
Defining call flows has never been easier. We provide templates for the most common use cases, which you can use from a step-by-step assistant, so you can create them in minutes! No complex interfaces with hundreds of options that you don't know how to fill out. Just enter the text to be played, or the extension number to which SIP Caller should transfer the calls. It's that simple!
Is your call flow not covered by the templates? Don't worry, we provide you with a visual designer that allows you to set up any call flow. You can start from scratch or edit a call flow created from a template using the designer.
SIP Caller Use Cases
Appointment Reminder
Llama a tus clientes automáticamente y pídeles que confirmen si asistirán a la cita que tienen con tu empresa. SIP Caller puede registrar automáticamente la confirmación del cliente o transferir la llamada a una cola, para reprogramarla en una fecha diferente.
Call Rating
Call your customers after they have interacted with your Call Center to gather valuable feedback on the performance of the agent who handled their case. Obtain detailed reports call by call.
Debt Collection
SIP Caller can call your customers to inform them that they have an outstanding debt, and offer a menu of options that allows the customer to learn about payment methods, or be transferred to an operator to initiate the payment process.
Political Campaigns
Spread your campaign messages to hundreds of thousands of voters with just a few clicks. SIP Caller is the most effective way to convey your voice and get reports on how people interacted with it.
Call Generation
Your outbound Call Center is the engine of your business. Improve your agents' productivity by providing them with calls connected to a person, automatically discarding those that are answered by a voicemail.
Surveys
Surveys are a very powerful tool for gathering information from your customers that helps you improve your business. Call your customers and collect their feedback automatically, asking as many questions as you need.