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The affordable On-Premise PBX solution


Easy to manage

3CX PBX is easy to install and manage for your IT team. No prior experience in telecommunications is required.


A low annual price

Forget about paying per user monthly. It's a very low annual price per system. You control your data.


Self-hosted or local

Choose Hosted by 3CX, or self-hosted on Amazon, Google, Azure, or On-Premise with Windows or Linux.


For administrators

3CX is designed to simplify daily management, even without telecommunications knowledge.

Telephone Exchange for Businesses #1

3CX is a powerful, fully-equipped communication system that allows you to communicate with your colleagues and clients - from anywhere and at any time.


3CX is a Phone System for Businesses hosted in the cloud or self-managed that allows you to maintain control of your own trunks and numbers as well. It is a complete communications platform that eliminates the costs and headaches of managing multiple systems.

Telephony

The web client and mobile apps for remote work.

Video

Included in your system, no need for add-ons.

Live Chat

Talk to your customers in real time through your website or WhatsApp.

SMS

Allow your customers to interact with you instantly.

Integrations

CRMs and Microsoft 365.

Sure

3CX includes advanced security features.

Install anywhere

Hosted or on-premise, MiniPC, Hyper-V, VMware, or KVM.

Adaptable

Keep your numbers, select your phones and your provider.

Low Cost

Save on your phone bills, add-ons, and hardware.

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3CX Features and Applications

3Cx Applications for IOS and Android devices

  • Make and receive calls from anywhere
  • Videoconference
  • Instant messaging and chat
  • Respond to WhatsApp messages
  • Conference Calls
  • Free VoIP Calls with Your Smartphone
  • Encrypted and Secure

Easy to Use Web/Desktop Client Applications


  • Work remotely from anywhere - multifunctional web application with CU features included
  • Call from your browser, control your IP phone or smartphone
  • Respond to customer requests from live chat, WhatsApp, and SMS from a single interface
  • Video conference with the click of a button
  • Native Desktop Applications for Calls
  • Make calls directly from your CRM
  • Integrate seamlessly with Microsoft 365
  • See the status of your colleagues

The 3CX CRM integration can increase customer satisfaction, boost staff productivity, and save time. It supports all popular CRMs, including: Salesforce, Microsoft Dynamics, Hubspot, and more:


  • Call log
  • Creation of new customer records for new numbers
  • Save search time for agents
  • Chat logs when using 3CX Live Chat
  • Call logging in your CRM records - even when using the 3CX Applications

Facebook Messenger Integration


  • Integrate with your FB business page - All messages are sent to your web client
  • Agents can respond to customer inquiries without having access to Facebook
  • Transfer to a queue with multiple agents
  • Chat reports available by agent and by queue


WhatsApp Integration


  • Manage WhatsApp messages directly from a platform
  • The messages are recorded to ensure that no response violates the company's policies.
  • Employees do not have to give their personal WhatsApp number
  • Chat conversations are recorded centrally
  • WhatsApp messages can be sent to an agent queue to share the workload


Send and Receive Business SMS / MMS


  • Send SMS / MMS to your customers
  • Route SMS to multiple agents so that no message goes unanswered
  • Without having to share their personal phone number and keeping it private

3CX Live Chat: Communication with Customers at the Next Level

  • Chat with your customers on your website
  • Create Chat Queues
  • Respond from your web client or 3CX Application
  • Transfer chats to other team members
  • Upgrade a chat to a call or video with just one click
  • Available chat reports
  • Chat supervision feature for Supervisors!

Integrated Videoconference

  • Free for up to 250 participants
  • Start with just one click
  • Video conference calls
  • Create like a conference or webinar
  • Remote control assistance for easy and quick troubleshooting
  • Pre-loading of PDFs before the meeting
  • Whiteboard included
  • Share screen
  • Survey tool
  • Recording of your videos
  • Included chats


With 3CX, you get advanced call center features. Enhance your customer service, sales, increase productivity, and provide support with 3CX contact center technology.


  • Panel and board
  • Call Center Reports – user activity, team queues, SLA, and more
  • Queue strategies and real-time statistics - round robin, in threes and more
  • Call and Chat Monitoring available for Supervisors
  • Integration with Microsoft 365
  • CRM Integration with Popular CRMs – Salesforce, Freshdesk, and more
  • 3CX CRM API to develop your own CRM integration
  • Call Recordings
  • Hot Desking
  • Create your own call flows with the 3CX CFD

Security and Backup


When it comes to VoIP security, 3CX sets the standard. The built-in security features of 3CX have been exclusively developed to protect your PBX from attacks.


  • Increase of the secure web server configuration
  • Automatic detection tools and blacklist for SIP attacks
  • Automatically updated global IP blacklist for participating PBXs
  • The traffic to the 3CX applications is encrypted through the 3CX tunnel
  • Encrypted voice traffic over SRTP
  • Automatic creation and management of SSL certificates
  • A+ rating by Qualys Labs and A by Immunilabs
  • Automatic failover for instant backups
  • Encryption between the browser and the website secured through HTTPS
  • Limit access to the 3CX Administration Console based on IP

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Schedule a demo with one of our specialists.

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